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Please note that figures are generally mass produced and as such minor cosmetic imperfections may appear from time to time. This does not mean your product is defective. We will not allow returns for any form of minor cosmetic imperfections that arise from production such as faded paint, scratches, bubbles, missing paint spots, visible seams etc. Although these are by no means common occurrences, these are outside the scope of our control and due to the collectable & costly nature of figures in general, we will not authorize returns, refunds, or replacements for situations where this may occur.
*We do not accept order cancellations or returns for any products where this is noted in the product page.
Because of the collectible nature of the products we sell, we will not accept returns and all sales are considered final unless:
You were sent the wrong item?
Although very unlikely, we'll get the situation corrected immediately! Return shipping's on us. All returned merchandise must be in new (unopened), re-sellable condition, in its original retail packaging. Simply contact us through our contact form or email firstname.lastname@example.org.
Something arrived damaged?
We understand that as uncommon as it is, things happen. We will work to correct the issue through a replacement or refund as soon as possible at our discretion based on the situation. Most figures & toys cannot be replaced due to limited stock.
We do not accept international returns for any reason.
1) All sales are final for all international orders unless we make the mistake of sending you the wrong merchandise.
2) The buyer assumes all liability of the transaction, although extremely rare, we are not responsible for lost or damaged merchandise during shipping and due to the costly nature of these transactions will not offer any form of refund or replacement for cases where this may occur.